Morningstar Forums Display Name

Non-investing personal finance issues including insurance, credit, real estate, taxes, employment and legal issues such as trusts and wills
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WorkToLive
Posts: 586
Joined: Thu Nov 12, 2009 2:19 pm

Morningstar Forums Display Name

Post by WorkToLive » Sun Sep 24, 2017 7:17 am

I have several TIAA-CREF questions and would like to discuss them at the Morningstar.com Forums. I made a user account, can log in, and get to the Forums, but when I click "New Post" the site asks me to choose a display name and no matter what I type in, it won't let me choose one. I've tried the craziest arrangements or numbers and letters and nothing works.

Does anyone know how to proceed? I'm stumped...

need403bhelp
Posts: 432
Joined: Thu May 28, 2015 6:25 pm

Re: Morningstar Forums Display Name

Post by need403bhelp » Sun Sep 24, 2017 7:56 am

WorkToLive wrote:
Sun Sep 24, 2017 7:17 am
I have several TIAA-CREF questions and would like to discuss them at the Morningstar.com Forums. I made a user account, can log in, and get to the Forums, but when I click "New Post" the site asks me to choose a display name and no matter what I type in, it won't let me choose one. I've tried the craziest arrangements or numbers and letters and nothing works.

Does anyone know how to proceed? I'm stumped...
Post a comment on one of the articles on Morningstar first (not in the forums).

This is a security feature to prevent spam on the forums - or so I was told when I ran into the same problem and contacted support.

WorkToLive
Posts: 586
Joined: Thu Nov 12, 2009 2:19 pm

Re: Morningstar Forums Display Name

Post by WorkToLive » Sun Sep 24, 2017 12:26 pm

Thank you! It worked.

need403bhelp
Posts: 432
Joined: Thu May 28, 2015 6:25 pm

Re: Morningstar Forums Display Name

Post by need403bhelp » Sun Sep 24, 2017 1:58 pm

WorkToLive wrote:
Sun Sep 24, 2017 12:26 pm
Thank you! It worked.
Glad to hear!

Just FYI, you will likely be limited in terms of number of posts per day, at least I was initially.

lynn2000
Posts: 6
Joined: Fri Sep 23, 2016 2:21 pm

Re: Morningstar Forums Display Name

Post by lynn2000 » Mon Oct 30, 2017 6:06 pm

WorkToLive wrote:
Sun Sep 24, 2017 12:26 pm
Thank you! It worked.
I ran into the same issue and called in for support, but it didn't work out. The representative couldn't fix the problem and needed to reach level two team but couldn't reach them, so just kept me email address. What did you exactly do to solve the problem? Thanks.

WorkToLive
Posts: 586
Joined: Thu Nov 12, 2009 2:19 pm

Re: Morningstar Forums Display Name

Post by WorkToLive » Mon Oct 30, 2017 8:01 pm

I posted a comment on one of the regular Morningstar articles first, then it let me post on the forum.

lynn2000
Posts: 6
Joined: Fri Sep 23, 2016 2:21 pm

Re: Morningstar Forums Display Name

Post by lynn2000 » Tue Oct 31, 2017 3:08 am

WorkToLive wrote:
Mon Oct 30, 2017 8:01 pm
I posted a comment on one of the regular Morningstar articles first, then it let me post on the forum.
Thanks, I did the same and it worked now! :happy

WorkToLive
Posts: 586
Joined: Thu Nov 12, 2009 2:19 pm

Re: Morningstar Forums Display Name

Post by WorkToLive » Tue Oct 31, 2017 6:38 pm

Thanks for letting me know. Glad it worked!

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